{"id":15253,"date":"2022-08-09T07:44:26","date_gmt":"2022-08-09T07:44:26","guid":{"rendered":"https:\/\/mf.aquariushost.net\/?page_id=15253"},"modified":"2022-12-12T14:48:17","modified_gmt":"2022-12-12T14:48:17","slug":"prigovori-s","status":"publish","type":"page","link":"https:\/\/mfbanka.com\/index.php\/prigovori-s\/","title":{"rendered":"PRIGOVORI"},"content":{"rendered":"\t\t
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Prigovori<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Klijent, jemac ili drugo lice koje li\u010dno obezbje\u0111uje ispunjenje obaveza ima pravo da uputi prigovor \u201cMF banka\u201d a.d. Banja Luka ako smatra da se Banka ne pridr\u017eava odredaba zakona, op\u0161tih uslova poslovanja, dobre poslovne prakse i obaveza iz zaklju\u010denog ugovora i to na slede\u0107e na\u010dine:<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"platni<\/figure>

Pisani prigovor<\/h3>

Slanjem pisanog prigovora putem po\u0161te na zvani\u010dnu adresu Banke: MF banka a.d. Banja Luka, Aleja Svetog Save broj 61, 78000 Banja Luka, sa naznakom \u201cza Slu\u017ebenika MF banka a.d. odgovornom za provo\u0111enje postupka po prigovoru klijenta\u201d;<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"mail<\/figure>

Putem elektronske po\u0161te<\/h3>

Slanjem pisanog prigovora putem elektronske po\u0161te na elektronsku mail adresu MF banka a.d. Banja Luka: office@mfbanka.com sa naznakom \u201cza Slu\u017ebenika MF banka a.d. odgovornom za provo\u0111enje postupka po prigovoru klijenta\u201d;<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Nacin<\/figure>

Li\u010dno ili putem online obrasca<\/h3>

Li\u010dnim dostavljanjem pisanog prigovora u sjedi\u0161te Banke ili sjedi\u0161te bilo kojeg organizacinog dijela Banke;\n
U slu\u010daju da Klijent \u017eeli da uputi prigovor Banci pisanim putem ima mogu\u0107nost da popuni online Obrazac koji je dostupan na stranici MF banka a.d. Banja Luka.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Podno\u0161enje prigovora<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Banka je du\u017ena da Podnosiocu prigovora odgovori u roku od 30 dana od dana podno\u0161enja prigovora.<\/em><\/p>

Na\u010din podno\u0161enja prigovora Banci je pobli\u017ee ure\u0111en Op\u0161tim uslovima poslovanja \u201cMF banka\u201d a.d. Banja Luka.<\/p>

Pravo prigovora Klijenta je regulisano Zakonom o bankama Republike Srpske (Sl. glasniku RS br. 4 od 17. januara 2017, 19\/18, 54\/19), Zakonom o bankama Federacije Bosne i Hercegovine (Sl. novine FBiH br. 27 od 12 aprila 2017), Zakonom o za\u0161titi korisnika finanansijskih usluga (Sl. novine FBiH br. 31 od 23 aprila 2014) kao i konkretnim Odlukama entitetskih Agencija za banarstvo.<\/p>

Sve informacije koje dobijemo od Klijenta, kao i li\u010dni podaci Klijenta, \u0107e biti tretirane kao povjerljive i bezbjedne po\u0161tovanjem regulative o za\u0161titi li\u010dnih podataka i\u00a0 bankarske tajne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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ONLINE OBRAZAC ZA PODNO\u0160ENJE PRIGOVORA<\/span><\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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OBRAZAC PRIGOVORA<\/span><\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Prigovori Klijent, jemac ili drugo lice koje li\u010dno obezbje\u0111uje ispunjenje obaveza ima pravo da uputi prigovor \u201cMF banka\u201d a.d. Banja Luka ako smatra da se Banka ne pridr\u017eava odredaba zakona, op\u0161tih uslova poslovanja, dobre poslovne prakse i obaveza iz zaklju\u010denog ugovora i to na slede\u0107e na\u010dine: Pisani prigovor Slanjem pisanog prigovora putem po\u0161te na zvani\u010dnu…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15253","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mfbanka.com\/index.php\/wp-json\/wp\/v2\/pages\/15253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mfbanka.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mfbanka.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mfbanka.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mfbanka.com\/index.php\/wp-json\/wp\/v2\/comments?post=15253"}],"version-history":[{"count":0,"href":"https:\/\/mfbanka.com\/index.php\/wp-json\/wp\/v2\/pages\/15253\/revisions"}],"wp:attachment":[{"href":"https:\/\/mfbanka.com\/index.php\/wp-json\/wp\/v2\/media?parent=15253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}